Our process - Added value for your business

Our process and cost structure is aimed at increasing value for your business, drawing on the strengths of our flexible, independent remote work practices. We assure a seamless integration into your business processes, tailor our timing to meet your needs, and function discreetly in the background.

Illustration of a workshop

Status quo analysis

Following our complimentary initial consultation, where we assess your needs, objectives, and budgetary constraints, we embark on a thorough status quo analysis. This entails an in-depth examination of your existing operational processes and IT infrastructure, coupled with a targeted needs assessment.

Our analysis covers your current operational workflows, focusing specifically on areas like knowledge and project management, strategic planning, and IT management. We precisely pinpoint your operational risks and areas for improvement.

  • Time investment. The workshop takes 3-4 hours and can be conveniently split across multiple sessions. You'll receive a preparatory questionnaire from us.
  • Deliverables. We meticulously document your current workflows and pinpoint critical Key Performance Indicators (KPIs). You'll also get a comprehensive report that outlines operational risks and vulnerabilities, along with potential strategies for resolution.
Illustration of an integration

Integration of tools & automations

Leveraging the insights from the status quo analysis, we collaboratively prioritize workflow enhancements, particularly in digital tool and automation integration. This process involves the integration and synchronization of both new and existing digital tools and automation solutions, optionally incorporating artificial intelligence.

We recommend initiating with simpler workflows and progressively advancing. The phased and adaptable integration of tool automation is designed for minimal disruption, seamlessly fitting into your existing corporate structure over time.

  • Time investment. Your investment is minimal in this phase, as we keep you consistently informed with project updates. The integration is executed subtly in the background, allowing your staff to continue their work with little to no need for additional training.
  • Deliverables. Beyond the integrations, you receive an in-depth process overview and comprehensive documentation. Furthermore, we ensure a smooth and secure rollout within your organization.
Illustration of a dashboard

Dashboard & continuous support

To maintain your constant oversight, we develop a customized dashboard for you. This becomes the central hub for all tool and automation interactions, offering extensive insights and detailed data on your Key Performance Indicators (KPIs).

Our Service Level Agreement (SLA) encompasses ongoing application maintenance, ensuring rapid bug fixes, regular system compatibility updates, and effective resolution of security vulnerabilities.

  • Time investment. There is no time commitment required from you in this phase.
  • Deliverables. A comprehensive overview dashboard. An SLA ensuring peace of mind and security.

Our core principles - Focusing on your business goals

Our aim is to empower you to concentrate on your core business activities, ensuring that operational challenges do not impede your innovative capabilities and profitability.

  • Pragmatic approach. We deeply understand your requirements and deliver only the solutions that truly meet your needs.
  • Cost-effective strategies. Our approach begins with small, manageable steps, eliminating the need for substantial initial investments.
  • Transparent operations. You always have complete visibility into our processes, with the flexibility to raise questions or provide input at any time.
  • Continuous support. We ensure the uninterrupted continuation of your business operations at all times, both during and following the implementation of knowledge management systems and automation.
  • Privacy-first policy. You are always informed about the location and handling of your data, backed by robust encryption and comprehensive redundancy measures.
  • Innovative solutions. We employ cutting-edge technologies, including artificial intelligence, where it adds value, always prioritizing reliability and stability.

Initiate the transformation.

Reach out for a complimentary first meeting to discuss how we can collaboratively find efficient and cost-effective solutions to your operational challenges.

Or contact us directly via email

hi@fotentia.com